Privacy Notice for PickMe Spices SL
Last Updated: April 16, 2025
At PickMe Spices, we value your privacy and are committed to protecting your personal data. This privacy notice explains how we collect, use, and safeguard your information when you use our website (www.PickMeSpices.com) or mobile app. PickMe Spices Limited is the data controller responsible for your personal data.
- Data We Collect
We collect the following categories of personal data:
Identity and Contact Data: Name, email address, phone number, billing and shipping addresses.
Transaction Data: Purchase history, payment details (processed via secure third-party providers).
Technical Data: IP address, browser type, device information, and cookies (see our Cookie Policy).
Usage Data: Pages visited, products viewed, and interactions with our marketing emails.
Marketing Preferences: Your choices regarding promotional communications. - How We Collect Data
We collect data:
When you create an account, place an order, fill a form, or contact customer support.
Automatically via cookies and analytics tools when you browse our website or app.
From third parties, such as payment processors or marketing partners, with your consent. - Purposes and Legal Basis
We process your data for the following purposes:
To fulfill your orders (contractual necessity): Process payments, deliver products, and manage returns.
To improve our services (legitimate interest): Analyze website usage and personalize your shopping experience.
To send marketing communications (consent): Share promotions and product recommendations if you opt in.
To comply with legal obligations (legal obligation): Maintain records for tax purposes and respond to regulatory requests.
- Sharing Your Data
We share your data with:
Service Providers: Delivery companies, payment processors, and IT providers acting as data processors.
Marketing Partners: Only with your explicit consent for targeted advertising.
Authorities: When required by law, such as for tax or fraud prevention purposes. - International Transfers
If you are in the EU, your data is primarily processed within the European Economic Area (EEA). In cases where data is transferred outside the EEA (e.g., to our U.S.-based analytics provider), we ensure safeguards like Standard Contractual Clauses (SCCs) are in place. - Data Retention
Account data is retained for as long as your account is active. Inactive accounts are deleted after 5 years.
Transaction data is kept for 7 years to comply with tax laws.
Marketing data is retained until you withdraw consent. - Your Rights
Under GDPR, you have the right to:
Access your personal data.
Restrict or object to processing.
Request data portability.
Withdraw consent for marketing at any time.
To exercise these rights, contact us at privacy@PickMe Spices.eu. You may also lodge a complaint with your local data protection authority.
Contact Us
For questions, contact our Data Protection Officer at:
Email: gdprcompliance@PickMeSpices.com
Address: PickMe Spices Limited, Calle Comercio 12, Granada 18330
This notice is reviewed annually or when significant changes occur.
Check www.PickMe Spices.com/privacy-policy for updates.